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Dear guests and friends of the Althoff Grandhotel Schloss Bensberg,

we are very pleased that our doors are still open and that we may welcome you with us.

Please note the following:

We apply the 2G rule (vaccinated, recovered) and the 2G+ rule in the entire wellness area (even for vaccinated persons with booster vaccination, a negative test is currently a prerequisite for using the wellness area).

From 13th January 2022, the 2G+ rule will apply in indoor catering and in the entire wellness area. The additional testing requirement does not apply to persons who have an effective booster vaccination or who have had an infection detected by PCR test within the last three months, although they were previously fully immunised.

We are currently only allowed to welcome you with proof of vaccination or recovery.

Here you will find the most important and up-to-date information for your stay at the Althoff Grandhotel Schloss Bensberg.

At the hotel:

  • From 27.12.2021: Access only permitted for vaccinated and recovered persons and children up to and including 5 years. From 27.12.2021, schoolchildren (up to and including 15 years of age) are not considered to have been tested. During this period, they require a current negative Corona test (antigen - 24 h or PCR - 48 h) when visiting the restaurants and staying in the hotel.

Restaurants/ Bars - the following only applies to our indoor gastronomy.

  • Admission only possible if vaccinated or recovered and from 13th January 2022 with a current negative Corona test (antigen - 24 h or PCR - 48 h).
  • these rules also apply to private as well as public events.

4elements Spa

  • Access to the entire wellness area only for vaccinated or recovered persons and with a current negative Corona test (antigen - 24 h or PCR - 48 h). A negative test is also currently a prerequisite for the use of the wellness area for vaccinated persons with booster vaccination.
  • From 13th January the additional testing requirement will no longer apply to people who have an effective booster vaccination or who have had an infection detected by PCR test within the last three months, although they were previously fully immunised.
  • Hotel guests can use our spa as usual
  • Body treatments only with FFP2 or medical mask

General information

  • Medical masks are compulsory throughout the hotel.
  • Children up to 5 years of age are exempt from testing and masking requirements.
  • Children between 6 - 12 years must wear a mouth-nose-covering 

What rules do guests have to observe before arrival?

A stay is only possible if you are symptom-free, in perfect health, a proven covid disease that has been overcome within the last 6 months or a fully completed covid19 vaccination at least 14 days before arrival.

CURRENT INCIDENCES 

In order to shorten the check-in process on site to a minimum, we kindly ask you to provide all relevant guest information in advance, such as car registration numbers, birthdays of all travellers, etc.

To protect your health and the health of other guests and staff, we would like to ask you to inform yourself about the current travel regulations of the German Foreign Office before your arrival.

Do I still have to wear a mask?

Guests over the age of 12 must wear a medical mask indoors.

Children and young people between the ages of 6 and 12 are only required to wear a mouth-nose covering. Removing the mask is permitted as long as it is necessary for identification purposes or communication with people with hearing disabilities. Masks are also compulsory in both the indoor and outdoor areas of our 4elements Spa by Althoff.

Guests are exempt from the mask requirement in their own room, our pools and at tables in our restaurant areas.

Children up to their sixth birthday are exempt from the obligation to wear a mouth-nose protection.

What hygiene and protection measures still apply?

The already prescribed AHA rules still apply - keep your distance, observe hygiene and wear a mask in everyday life.

YOU CAN FIND MORE INFORMATION ABOUT OUR BE WELL HYGIENE PROGRAM HERE

Is it possible to use the outdoor and indoor gastronomy as a hotel guest?

Yes, the use of both our outdoor and indoor gastronomy is currently possible again.

External guests:

  • Check-in only possible if you are vaccinated or recovered, as well as for kids below 12.
  • From 27.12.2021, schoolchildren (up to and including 15 years of age) are not considered to have been tested. During this period, they require a current negative Corona test (antigen - 24 h or PCR - 48 h) when visiting the restaurants and staying in the hotel.

Can I use the spa area and book treatments as a hotel guest?

Yes, our hotel guests can still use our 4element Spa by Althoff at any time, provided they observe the applicable hygiene and protection measures. Treatments can also be booked through our colleagues at any time, subject to availability. Treatments for which it is not possible to wear a  mask cannot be offered at present. From 28.12.2021 in the entire wellness area, including treatments, the 2G+ rule applies.

Sincerely,s

Matthias Kienzle and the entire team of the Althoff Grandhotel Schloss Bensberg

Safe holidays in the Cologne Countryside

Your health is our highest priority, therefore we have developed "BE WELL" the Althoff hygiene program to offer you the greatest possible safety and excellent service during your stay in our hotel.

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