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Dear guests and friends of the Althoff Grandhotel Schloss Bensberg,
we are very pleased that our doors are still open and that we may welcome you with us.
Please note the following:
We apply the 2G rule (vaccinated, recovered) and the 2G+ rule in the entire wellness area (even for vaccinated persons with booster vaccination, a negative test is currently a prerequisite for using the wellness area).
From 13th January 2022, the 2G+ rule will apply in indoor catering and in the entire wellness area. The additional testing requirement does not apply to persons who have an effective booster vaccination or who have had an infection detected by PCR test within the last three months, although they were previously fully immunised.
We are currently only allowed to welcome you with proof of vaccination or recovery.
Here you will find the most important and up-to-date information for your stay at the Althoff Grandhotel Schloss Bensberg.
At the hotel:
Restaurants/ Bars - the following only applies to our indoor gastronomy.
What rules do guests have to observe before arrival?
A stay is only possible if you are symptom-free, in perfect health, a proven covid disease that has been overcome within the last 6 months or a fully completed covid19 vaccination at least 14 days before arrival.
In order to shorten the check-in process on site to a minimum, we kindly ask you to provide all relevant guest information in advance, such as car registration numbers, birthdays of all travellers, etc.
To protect your health and the health of other guests and staff, we would like to ask you to inform yourself about the current travel regulations of the German Foreign Office before your arrival.
Do I still have to wear a mask?
Guests over the age of 12 must wear a medical mask indoors.
Children and young people between the ages of 6 and 12 are only required to wear a mouth-nose covering. Removing the mask is permitted as long as it is necessary for identification purposes or communication with people with hearing disabilities. Masks are also compulsory in both the indoor and outdoor areas of our 4elements Spa by Althoff.
Guests are exempt from the mask requirement in their own room, our pools and at tables in our restaurant areas.
Children up to their sixth birthday are exempt from the obligation to wear a mouth-nose protection.
What hygiene and protection measures still apply?
The already prescribed AHA rules still apply - keep your distance, observe hygiene and wear a mask in everyday life.
Is it possible to use the outdoor and indoor gastronomy as a hotel guest?
Yes, the use of both our outdoor and indoor gastronomy is currently possible again.
Can I use the spa area and book treatments as a hotel guest?
Yes, our hotel guests can still use our 4element Spa by Althoff at any time, provided they observe the applicable hygiene and protection measures. Treatments can also be booked through our colleagues at any time, subject to availability. Treatments for which it is not possible to wear a mask cannot be offered at present. From 28.12.2021 in the entire wellness area, including treatments, the 2G+ rule applies.
Matthias Kienzle and the entire team of the Althoff Grandhotel Schloss Bensberg
Your health is our highest priority, therefore we have developed "BE WELL" the Althoff hygiene program to offer you the greatest possible safety and excellent service during your stay in our hotel.